Free Consultation


Yes Reduce My Phone Costs

Request Additional Information
ip5280 Real Time Testimonials

VoIP Blog by IP5280

What is SIP Trunking?

What is SIP Trunking?


SIP Trunking or Session Initiation Protocol is a service that allows businesses to integrate data, video, and audio communications into one.  By connecting a SIP trunk to an internal public switched telephone network, companies can communicate over the Internet with clients, other businesses, their partnering businesses- basically anyone.  By blending data and voice connections via SIP trunking; businesses are then able to save money by utilizing the SIP trunk.  Your phone call, video conference, or data travels IP lines rather than land lines- saving you long distance calling- but unlike video conferencing from years past; the quality, clarity, delay time, and total service is like no other- it’s like being in the same room when you’re countries, states, and miles apart. 

SIP trunking is one of the newest innovations for businesses; SIP Trunking eliminates the need to invest in costly TDM-gateway equipment infrastructures or desktop equipment.  Because one line is used to do the work of what multiple lines once did; this reduces monthly expenses.  Eliminating the need for primary rate interface or basic rate interface connections will also lower telephony costs.  You’re also able to utilize the advantages of voip business service without having the added expense of new equipment or doing away with your current phone systems. 

SIP Trunking is offered to businesses by ITSP or Internet Telephony Service Providers; these providers are much like your local telephone or Internet provider- however, in essence, you’re combining the two.  SIP Trunking providers in essence connect the business’ current phone system infrastructure to a PBX.  A PBX is basically a switch that occurs between lines of communication.  In laymen terms, your phone call then becomes more of an Internet communication- without the expense of long distance calling.

Internet Telephony Service Providers offer cost savings to their clients; however, there are some factors to consider prior to investing in SIP Trunking.  For example, security is a big issue.  Just as you are careful about whom you choose to handle your long distance calling or your Internet services; you should be just as though when investigating ITS Providers.  SIP connections can be used as a channel for attacking company’s internal networks.  Just as you may get a virus or be scammed on the Internet; the use of SIP trunking may also pose a risk.  Businesses that decide to invest in SIP Trunking should look closely at their ITS providers and require a high level of security be installed. 

Another common issue that is often seen as a problem for SIP Trunking is bandwidth.  It’s important to make sure that your ITS Providers have the ability to provide you with open bandwidth; you don’t want to worry about delay or lost calls.  Although, the idea of SIP Trunking is a bright one; it’s important to remember that SIP Trunking is in its infancy.  Therefore, those wanting to save money and utilize the technology should look for Internet Telephony Service Providers with expertise in the business. 
 
 

What are the Top 3 Most Formidable Impediments to Business Success with IP telephony?

What are the Top 3 Most Formidable Impediments to Business Success with IP telephony?


For those businesses nose diving into the voip world; there are a few worries that you may want to ponder before spending those bucks.  Rest assured Voip is no doubt going to be the next big technological advance in business communication; but overcoming the hurdles is a rather difficult and often times frustrating process.  It’s important to keep in mind that voip has been around for about 10 years and in those 10 years a lot of progress has been made; but still- anytime you jump into a new technology there will be obstacles to overcome and challenges to meet.

The first and perhaps biggest worry on businesses minds when it comes to business voip is security.  After all, you don’t want to worry about people smarter than you hacking into your business voip communication means and grabbing up all your company secrets.  Security has and will continue to be a hurdle that Voip providers will continue to improve over the next few years.  Areas that are generally susceptible include Internet Protocol phones, broadband modems, soft switches, media gateways, and LAN segments.  Overcoming these problems means putting forth a little technology of your own by incorporating physical security- locating an Ethernet switch and keeping constant victuals and monitoring on that Ethernet switch, depending a lot upon your IP telephony companies track record.  Better encryptions and authenticity standards in the protocols used will also help eliminate security threats; as well as securing wireless networks.

Second major impediment to business voip for those wanting to incorporate this into their work life is bandwidth management.  Just as with any Internet provider; your IP telephony is only as good as the service provider you have.  Therefore, quality of service from your IP telephony company is a key to making your business voip a success.  You will find that clarity is often a big issue with business voip; as well as, delay time- nothing more frustrating than that; and lastly echo.  When looking for bandwidth management; you need to consider their quality of service or their QOS.  Factors to ask your bandwidth provider includes questions in regards to throughput range, continuous connection and delay in transfer.

The third and final impediment that businesses will have to overcome in order to have success with business voip is change.  Most businesses have land lines and currently use some type of phone system that in no way was cheap; finding success in business voip means changing business, which in code means changing people’s minds about the future of business when it comes to technology.  Although the thought of operating a business using voip sounds attractive- it also sounds complicated and as they say, “no one likes change”.  For business voip to be successful; people will have to fully understand and see for themselves the benefits of voip for sometime before they take the plunge.


 
 

What’s the best SIP Phone on the Market Today?

What’s the best SIP Phone on the Market Today?


More and more businesses are turning to Voice over Internet Protocol phone systems for their needs.  And just as important as choosing a carrier- is choosing the right business VoIP phone.  The technology is new to many businesses; for that reason, it’s important to make sure that the voip phone that you choose for your business has all the features that you want or need.

Cisco is a business voip phone option that many businesses are using for their voip needs.  It’s a very impressive voip phone with lots of bells and whistles.  The Cisco business voip phone has wonderful sound quality, excellent visuals, and a rather large functioning keypad and high-resolution, graphical display screen for ease of use.  The Cisco Voip is also fast when it comes to booting up; something many businesses want and often need.  Depending on which model you choose, your Cisco Voip phone may offer direct voicemail access, identification of incoming messages, and multiple line capability.  Many models have flash memory so the business voip phone can grow as technology changes.  Currently, Cisco is one of the more expensive brands on the market; however, there are a few less expensive Cisco voip phones currently available. 

Another popular brand on the voip business phone market is Aastra.  If you were to compare the two types of phones; imagine the Cisco a yacht and the Aastra a sailboat.  The Aastra voip phone for business is very basic with very few functions.  Although great for some businesses that want to save money- it’s pretty much a bottom line option in voip business phones.  Sound and voice quality are somewhat poor when compared to the Cisco brands; as well, the boot time is longer.  However, if you’re just starting out with voip and you’re not particularly looking for the “best” on the market; this is an economical choice.

For those that are looking for something that falls in the middle grounds- there is Polycom business voip phones systems.  For the price, this is your best bet when it comes to sound quality, display, and features.  It’s not a technological advanced voip phone system, however, the Polycom is easy to customize.  Some have said that the boot time is longer than Cisco; but for the price- a little longer wait may not be that big a deal.  Its appearance is also not as sleek and high tech as the Cisco; so if you’re worried about appearances- you may opt for the Cisco.

Each of these voip business phone systems have several models on the market that businesses should review prior to committing to one particular type.  As the price rises with each Voip brand- so does the technology that you will receive.  And although opinions vary from one business owner to the next- the majority all say any Voip phone beats having none. 

 
   

Colorado’s IP5280 Acquires CEWest

alt                         alt
Colorado’s IP5280 Acquires CEWest

IP5280 Gains Expertise in Telemedicine and Delivering IP-Solutions to
The High-Growth Healthcare Market 
ENGLEWOOD, Colo., January 19, 2010 -- IP5280 Communications, specializing in business VoIP and data communications delivered via state-of-the-art unified Internet Protocol (IP) technologies, announced today the acquisition of the customer base of CEWest Consulting Inc., a 6-year old Denver-based IP communications service provider specializing in delivering high speed broadband and hosted IP solutions to the Healthcare market.

The transaction includes all hardware and software assets associated with the customer base, as well as key employees critical to maintaining a seamless transition of the business and the underlying network services to IP5280. Further, IP5280 will gain immediate expertise and management consulting experience in the design and implementation of telemedicine and healthcare communications management, one of the fastest-growing industries in high demand for cloud-based IP application support.  The transaction is the fourth acquisition of assets for IP5280 since 2006.

The acquisition of CEWest Consulting assets allows for strategic positioning within IP5280’s highly developed cloud computing infrastructure, called “CLOVER”, or “CLOud OVer Enterprise Resources.”  “Cloud” is a widely accepted term referring to shared Internet infrastructure, while Enterprise Resources are hosted applications such as web, email, voice, and data communications supported by the IP-based platform. The healthcare industry is moving rapidly to the adoption of Electronic Medical Records (EMR) management, and this move to IP5280’s CLOVER infrastructure greatly enhances the capabilities for further telemedicine expansion.

“We’re excited about joining the IP5280 team for many reasons,” said Clint Haynes, Founder of CEWest. “We have a tremendous amount of expertise in delivering communication solutions, such as access to electronic medical record management, to some of the largest hospitals, clinics and healthcare professionals in Colorado. Now, combined with IP5280, we will deliver cloud-based networking capabilities critical in meeting the needs of an industry in the midst of a technology transplant.” “CEWest has been responsive to our needs and has provided an exemplary level of service,” said Craig Sammons, CFO of Health ONE of the Sky Ridge Medical Center in Lone Tree, Colo.

Telemedicine has the potential to increase the quality of healthcare in terms of lowering costs and increasing the accessibility to medical expertise for remote diagnostics and education and training of physicians and patients. Healthcare organizations across the country are currently implementing electronic medical records management systems and upgrading information systems necessary in providing more complete patient care.

“The convergence of healthcare technology and telecommunications technology offers a tremendous opportunity to expand the availability and affordability of modern healthcare,” said Jeffrey Pearl, co-founder and Managing Partner of IP5280. “Telemedicine, EMR, rural access and videoconferencing applications are just the start of a communications revolution within the healthcare industry, and it’s all moving to IP technology.”

About IP5280 Communications


IP5280 Communications is a next-generation global unified IP communications provider specializing in VoIP and converged IP voice and data services for business customers. Trusted by thousands of business enterprise users, communication agents, partners and wholesalers of IP managed services throughout the world, IP5280 offers carrier-class communications for businesses large and small, with significant savings over traditional phone company business services.
IP5280 specializes in offering IP communication solutions including a full range of VoIP voice and data transmission services that encompass Hosted VoIP and IP Business Trunking. Advanced features include user mobility, transcription services and computer telephony integration.

Selected by ColoradoBiz Magazine among the Top 3 Best Companies to Work For in Colorado, and proudly ranked by the magazine as a part of the elite Colorado TOP250 Private Companies in Colorado, IP5280 Communications provides businesses the most advanced IP solutions to meet a variety of voice, data and IP networking needs. For more information, visit www.IP5280.com or call (303) 800-0000.

Media contact: Jeff Rundles, The Unleaded Group for IP5280 Communications, 303-952-2565 and This e-mail address is being protected from spambots. You need JavaScript enabled to view it .